Cleaning Senior Account Manager | Devon & Cornwall Lead

Churchill Group; Plymouth; On-site; GBP 35,000 - 39,000; Full time

Benefits offered by this job

Employee Ownership

33 days holiday

Company sick pay

Maternity and paternity leave support

Life assurance cover

GP access & wellbeing support

Volunteer days

Exclusive perks and discounts

Ongoing training and development

Mosaic Committee & Mental Health First

Recognition and rewards

Job summary

Churchill Group in Devon and Cornwall is seeking a collaborative Cleaning Senior Account Manager to oversee a team of six Account Managers and their portfolio of cleaning contracts across the region.

You will mentor the team, drive contract performance, participate in site visits and strategic planning, and contribute to new business mobilisation and innovation projects across Churchill Group.

Qualifications

• Senior management or director-level leadership within facilities management (FM) or related sectors.
• Experience managing large portfolios with demonstrated financial growth.
• Background in acquisitions and integrations, focusing on operational alignment.
• Strong people leadership with coaching and team development.
• Ability to drive strategic and operational improvements.
• Excellent stakeholder engagement and communication skills.
• Commercial awareness and a data-informed approach to decision-making.
• Practical, solutions-focused mindset with a long-term vision.

Responsibilities

• Lead strategic reviews with senior stakeholders through regular meetings.
• Monitor KPIs and quality metrics across contracts, identifying trends and opportunities.
• Conduct site visits to ensure compliance and service excellence.
• Oversee financial performance and identify opportunities to improve margins.
• Collaborate with operational leaders to respond to client feedback and drive improvements.
• Implement scalable processes to support sustainable growth.

Skills

Leadership

Portfolio management

Acquisitions

People leadership

Strategic planning

Stakeholder engagement

Data-driven decisions

Communication

Job description

Churchill Group in Devon and Cornwall is seeking a collaborative Cleaning Senior Account Manager to oversee a team of six Account Managers and their portfolio of cleaning contracts across the region.

You will mentor the team, drive contract performance, participate in site visits and strategic planning, and contribute to new business mobilisation and innovation projects across Churchill Group.