Strategic Change Lead – Transformation & Adoption

Endurance Business Services Ltd. (UK); Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Sompo in London is seeking a Change Manager to join the UK Change & Transformation team within UK Insurance Operations. You will define and lead the business change management approach across the transformation portfolio, ensuring change is understood, communicated, adopted and embedded.

You will work across underwriting, claims and other support functions, providing expertise in change impact assessment, stakeholder engagement, communications, readiness, training and adoption, acting as a

Qualifications

• Define and lead the business change management approach across the transformation portfolio.
• Provide expert guidance on change impact, readiness and adoption.
• Translate complex programmes into clear business narratives for senior stakeholders.
• Partner with programme leadership and sponsors to shape implementation strategies.
• Establish governance, standards and methodologies across the portfolio.
• Exemplify personable, organised collaboration with colleagues at all levels.

Responsibilities

• Own change impact assessment framework across the portfolio.
• Lead change communications strategy and stakeholder engagement.
• Define adoption measures and ensure sustainability of new ways of working.
• Oversee training and user preparation for transformation initiatives.
• Provide executive-level visibility of progress, risks and interventions.

Skills

Change management

Stakeholder engagement

Communication

Training & enablement

Adoption

Job description

Sompo in London is seeking a Change Manager to join the UK Change & Transformation team within UK Insurance Operations. You will define and lead the business change management approach across the transformation portfolio, ensuring change is understood, communicated, adopted and embedded.

You will work across underwriting, claims and other support functions, providing expertise in change impact assessment, stakeholder engagement, communications, readiness, training and adoption, acting as a