Strategic Change Leader: Drive Adoption & Transformation

Hiscox; Colchester; On-site; GBP 65,000 - 85,000; Full time

Job summary

Hiscox UK is seeking a Senior Change Manager to drive strategic change across its transformation portfolio. Reporting to the Principal Change Manager, you will oversee multiple change projects, ensuring alignment with business objectives, stakeholder engagement and successful implementation.

You will apply change management principles, foster adoption, mitigate risks and maximise business value across projects and value streams.

Qualifications

• Experience designing actionable change plans aligned with team dynamics and priorities.
• Experience managing change management and engagement activities across multiple initiatives.
• Strong interpersonal skills with focus on relationship-building and tailoring engagement strategies.
• Ability to pivot and adjust in response to changing priorities.
• Apply effective problem-solving techniques to simplify complex information.
• Ability to use data and insights to refine change strategies and measure success.
• Balance business value, customer needs, and technical considerations in decision-making.
• Baseline understanding of Agile product development methodologies.

Responsibilities

• Change governance: Help manage the change portfolio for projects and value streams to identify adoption risks and opportunities to merge change initiatives.
• Conduct change assessment to determine level of change management required for projects and initiatives in the pipeline.
• Coach and upskill change managers, project managers and product owners on change management principles and activities.
• Represent business readiness and change activities in governance forums.
• Lead communities of practice with Change Management and Communication professionals in the wider team to share knowledge, best practices, and innovative approaches.

Skills

Change management

Stakeholder engagement

Communication skills

Adaptability

Problem-solving

Data-driven decisions

Relationship building

Agile understanding

Tools

Agile

Job description

Hiscox UK is seeking a Senior Change Manager to drive strategic change across its transformation portfolio. Reporting to the Principal Change Manager, you will oversee multiple change projects, ensuring alignment with business objectives, stakeholder engagement and successful implementation.

You will apply change management principles, foster adoption, mitigate risks and maximise business value across projects and value streams.