Strategic Bookings Coordinator - Interpreting

Word360 Limited; Birmingham; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Gym discounts

Cinema tickets

Pension scheme

Paid sick leave

Social events

Cycle to work scheme

Career growth opportunities

Job summary

Word360 Limited in the United Kingdom is seeking a proactive Bookings Coordinator to manage client requests by securing subcontracted interpreters. You will negotiate rates, balance client needs with availability and costs, and ensure bookings are delivered on time while protecting margins.

In this fast-paced role, you will build strong relationships with linguists and clients, coordinate urgent bookings, and actively contribute to process improvements and cost controls within the team.

Qualifications

• Proven experience in booking coordination or scheduling.
• Strong negotiation skills.
• Ability to make independent decisions and manage multiple priorities.
• High organization and attention to detail.
• Excellent communication and customer-focused mindset.
• Ability to think creatively and use initiative.

Responsibilities

• Actively secure availability from freelance interpreters to fulfil client requests.
• Make informed decisions to ensure bookings are completed within budget while preserving profit margins.
• Negotiate interpreter rates to align with pricing structures.
• Cultivate and maintain professional relationships with linguists and clients.
• Communicate with clients and interpreters, setting clear expectations.
• Efficiently manage urgent or last-minute booking requests.

Skills

Booking coordination

Negotiation skills

Independent decision making

Organized and detail-oriented

Communication and interpersonal

Initiative and out-of-the-box thinking

Job description

Word360 Limited in the United Kingdom is seeking a proactive Bookings Coordinator to manage client requests by securing subcontracted interpreters. You will negotiate rates, balance client needs with availability and costs, and ensure bookings are delivered on time while protecting margins.

In this fast-paced role, you will build strong relationships with linguists and clients, coordinate urgent bookings, and actively contribute to process improvements and cost controls within the team.