Strategic B2B Account Manager – Lead Gen & Appointments

Advance Connects; Ellesmere Port; On-site; GBP 32,000 - 52,000; Full time

Job summary

Advance Connects in Ellesmere Port is seeking a full-time Account Manager to oversee day-to-day client relationships and campaigns.

You will coordinate with internal teams, monitor KPIs, and ensure timely reporting while identifying growth opportunities across sectors.

This on-site role requires strong communication, organization, and a collaborative mindset to uphold high standards of service.

Qualifications

• Strong client relationship management and account handling.
• Experience coordinating B2B campaigns such as telemarketing, lead generation, or appointment setting.
• Solid communication and presentation skills; able to explain data-driven insights.
• Good organizational and time-management skills; able to prioritize tasks.
• Analytical capabilities; basic proficiency with spreadsheets or CRM tools.
• Collaborative mindset; able to work with cross-functional teams.
• Prior experience in sales support, customer success, telemarketing, or account management is beneficial.
• Education or training in business, marketing, communications or related field is an advantage but not required.
• Commitment to ethical, inclusive, nondiscriminatory practices.

Responsibilities

• Manage day-to-day client relationships and serve as the main point of contact for client queries and updates.
• Ensure campaigns meet agreed KPIs and deliverables.
• Brief internal teams and monitor telemarketing and lead generation performance.
• Review appointment quality and prepare regular reports and insights for clients.
• Identify opportunities to grow accounts and refine campaign strategies.
• Collaborate with quality assurance and operations teams to uphold high standards of professionalism and service.

Skills

Client relationships

B2B campaigns

Telemarketing

Lead generation

Account management

Communication skills

Data-driven insights

Cross-functional collaboration

Ethical practices

Job description

Advance Connects in Ellesmere Port is seeking a full-time Account Manager to oversee day-to-day client relationships and campaigns.

You will coordinate with internal teams, monitor KPIs, and ensure timely reporting while identifying growth opportunities across sectors.

This on-site role requires strong communication, organization, and a collaborative mindset to uphold high standards of service.