Strategic Accounts Director - SaaS & Customer Success

Medius; Greater London; Hybrid; GBP 70,000 - 120,000; Full time

Benefits offered by this job

Flexible hours

20 days PTO

401K matching

Dental insurance

Medical insurance

Vision insurance

Car allowance

Private medical for family

Pension scheme

26 holidays + BH

Remote work options

Job summary

Medius seeks an Account Director to establish deep partnerships with UK-based customers and align Medius solutions to their strategic objectives. You will drive adoption, retention, and revenue growth by building trust with stakeholders up to CxO level, and collaborating with Sales, Pre-sales and Customer Success to deliver value across the Medius suite.

You will also identify cross-sell opportunities across AP360, Payments and Procurement, while leveraging Salesforce and Outreach to manage

Qualifications

• Experience in enterprise B2B account management and SaaS sales.
• Proven ability to meet quarterly quotas and forecast results.
• Skilled in conducting in-person meetings with senior stakeholders.
• Experience with Hunter and Farmer sales approaches.
• Experience creating and executing account plans.

Responsibilities

• Build close partnerships with customers and align Medius solutions with their business strategies to drive adoption and retention.
• Act as trusted advisor with client stakeholders up to CxO level, coordinating with Customer Success to safeguard retention.
• Cross-sell additional Medius solutions (AP360, Payments, Procurement, etc.) and identify new opportunities.
• Collaborate with Sales Specialists and pre-sales for engagement and value delivery.
• Communicate changes and lead governance meetings, webinars, and trainings to customers.

Skills

Account Management

SaaS sales

Quota attainment

Senior stakeholder meetings

Hunter & Farmer sales

Account plans

Spend management

Salesforce experience

Outreach experience

Empathy for client needs

Entrepreneurial mindset

Academic degree level

Professional & open-minded

Continuous improvement

Education

Academic degree or higher education

Tools

Salesforce

Outreach

Job description

Medius seeks an Account Director to establish deep partnerships with UK-based customers and align Medius solutions to their strategic objectives. You will drive adoption, retention, and revenue growth by building trust with stakeholders up to CxO level, and collaborating with Sales, Pre-sales and Customer Success to deliver value across the Medius suite.

You will also identify cross-sell opportunities across AP360, Payments and Procurement, while leveraging Salesforce and Outreach to manage