Strategic Account Manager: Growth & NPI Partnerships

Sony Uk Technology Centre; Bridgend; Vor Ort; GBP 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

Generous company pension scheme

Generous life assurance

Onsite gym and changing facilities

Private medical insurance

Complimentary onsite secure car park

33 days annual leave inclusive of PH

Zusammenfassung

Sony UK Technology Centre is seeking an experienced Account Manager to lead key customer accounts and drive revenue within a fast-paced environment. You will build strong relationships, manage quotes and commercial proposals, and coordinate cross-functional teams to meet customer objectives.

The role requires excellent communication, strong commercial awareness, and the ability to analyse data and present insights to stakeholders at all levels.

Qualifikationen

• Proven experience managing customer accounts in relevant environments.
• Computer literate (Microsoft Office).
• Ability to analyse, interpret and present data to stakeholders at all levels.
• Excellent communication and presentation skills, internal and external.
• Strong commercial awareness and CRM value understanding.
• Excellent organisational skills.
• Adaptable to changing priorities and fast-paced environment.

Aufgaben

• Proactively develop strong customer relationships, aligning Sony UK TEC business objectives.
• Take ownership of assigned customer accounts, ensuring customer satisfaction and delivery of objectives.
• Prepare and manage customer quotations, price updates, contracts and commercial proposals.
• Support revenue growth, margin improvement and overall account profitability.
• Identify new business and growth opportunities within existing accounts.
• Monitor and respond to customer requirements and requests with timely communication.
• Coordinate and manage customer issues, risks and escalations with internal teams.
• Collect, interpret, and communicate data between internal and external stakeholders.
• Initiate weekly customer calls and Quarterly Business Reviews (QBRs).
• Support introduction of new products (NPI) with Engineering, Ops and PM teams.
• Manage customer demand forecasts and communicate changes for operations planning.
• Arrange customer visits, open days, plant tours and site presentations.
• Represent Sony at meetings, events, exhibitions and industry functions.

Kenntnisse

Account management

Data analysis

Communication skills

Organisation

MS Office

CRM

Problem solving

Adaptability

Ausbildung

Degree in Business Management or Supply Chain Management

Tools

CRM systems

MS Excel

Jobbeschreibung

Sony UK Technology Centre is seeking an experienced Account Manager to lead key customer accounts and drive revenue within a fast-paced environment. You will build strong relationships, manage quotes and commercial proposals, and coordinate cross-functional teams to meet customer objectives.

The role requires excellent communication, strong commercial awareness, and the ability to analyse data and present insights to stakeholders at all levels.