Strategic Account Manager — Flexible Hours & Growth

Brabners; Manchester; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Flexible hours

Pension scheme

Life Insurance & Income Protection

Annual leave + discretionary days

Job summary

Brabners is seeking a commercially minded Strategic Account Executive to join our Business Development team in Manchester. You will help deliver the Strategic Account Management Programme, coordinating planning, gathering insights, and ensuring momentum against priorities.

You will work with Client Partners, maintain accurate client data across systems such as HubSpot and 3E, analyze financial and client feedback data to identify growth opportunities, and plan events.

Qualifications

• Experience in account management or business development within professional services.
• Experience using CRM systems, ideally HubSpot, and maintaining accurate client data.
• The ability to interpret client performance information using financial and reporting tools such as 3E, Power BI and Excel.
• Experience coordinating meetings, client engagement activity and events involving multiple stakeholders.
• Strong written and verbal communication skills.
• Excellent organisation, research skills and attention to detail.
• Confidence building trusted relationships with partners, clients and colleagues.

Responsibilities

• Coordinate the day-to-day delivery of the Strategic Account Management Programme across different client groups.
• Support and increasingly take ownership of account review and planning meetings, including preparation, capturing insight and following up agreed actions.
• Work with Client Partners and account teams to develop practical account plans, relationship maps and client engagement activity.
• Analyse financial, relationship and client feedback data to identify growth opportunities, potential risks and priorities.
• Coordinate Client Voice activity and online client reviews, making sure feedback is followed up and translated into meaningful service improvements.
• Maintain accurate client and relationship information across systems including HubSpot and 3E.
• Plan and deliver strategic client and wider business development events, including invitations, attendance and follow-up activity.

Skills

Account management

Client development

Business development

Communication

Organisation

Relationship management

Tools

HubSpot

3E

Power BI

Excel

Job description

Brabners is seeking a commercially minded Strategic Account Executive to join our Business Development team in Manchester. You will help deliver the Strategic Account Management Programme, coordinating planning, gathering insights, and ensuring momentum against priorities.

You will work with Client Partners, maintain accurate client data across systems such as HubSpot and 3E, analyze financial and client feedback data to identify growth opportunities, and plan events.