Strategic Account Growth Lead - Enterprise SaaS

Atlassian; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Health & wellbeing resources

Volunteer days

Equity

Job summary

At Atlassian, we are seeking an experienced account manager to drive revenue growth in our enterprise SaaS portfolio across a global footprint. You will cultivate senior relationships, manage renewals and expansions, and lead end-to-end sales cycles.

You will collaborate with cross-functional teams, leverage Salesforce, Clari and Tableau for forecasting, and navigate the DACH market with German fluency. This role may include benefits, bonuses, commissions, and equity.

Qualifications

• 7+ years experience in account management, inside sales, customer success or other relevant business areas.
• 4+ years of experience selling Enterprise SaaS products across a global account footprint.
• Experience establishing communication and engagement with prospects, and trust over the phone and on video across several countries and cultures.
• Experience meeting or exceeding performance goals.
• Experience managing high-revenue customer engagements with Enterprise-level customers.
• Experience managing complex, end-to-end sales cycles.
• Experience working with Channel Partners & GSIs to retain and grow customer accounts.
• Understanding of the typical SaaS Customer Journey and experience guiding customers through risk scenarios.
• Experience using Salesforce, Clari and Tableau
• Experience analyzing data to support identifying opportunity and projecting growth trajectories.
• Speak German fluently and have experience working with the DACH market.

Responsibilities

• You will accelerate revenue growth by using existing customer footprints to maximize expansion through a top-down, solution-oriented approach
• Develop Senior and Executive relationships over video conferences and in-person
• Manage high-value renewals & expansion across a sizable solution & product portfolio
• Oversee growth opportunity management and sales cycles end-to-end
• Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis
• You will increase customer awareness of Atlassian's solution portfolio to discover cross-sell and upsell opportunities
• Maintain an understanding of solution & product updates and new offerings and articulate those improvements to customers and our solution partners
• Forecast accountability for your owned book of business
• Identify pockets of risk in your Customer's portfolio and assessing solutions to reduce issues before they impact customer satisfaction
• Manage up internally to provide awareness and advocacy of customer needs
• Influence cross-functional partners toward mutually beneficial outcomes

Skills

Account management

Inside sales

Customer success

Enterprise SaaS

Global accounts

Cross-cultural communication

Forecasting

Channel Partners

DACH market

Salesforce

Clari

Tableau

Data analysis

German language

Tools

Salesforce

Clari

Tableau

Job description

At Atlassian, we are seeking an experienced account manager to drive revenue growth in our enterprise SaaS portfolio across a global footprint. You will cultivate senior relationships, manage renewals and expansions, and lead end-to-end sales cycles.

You will collaborate with cross-functional teams, leverage Salesforce, Clari and Tableau for forecasting, and navigate the DACH market with German fluency. This role may include benefits, bonuses, commissions, and equity.