Senior Enterprise Growth & Account Leader

Atlassian; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Health & wellbeing resources

Volunteer days

Job summary

Atlassian seeks an experienced Account Manager for large strategic enterprise accounts in the Greater London area. You will drive expansion, manage renewals, and lead end-to-end sales cycles across a broad portfolio of Atlassian solutions.

You will build executive relationships, collaborate with sales teams, and guide customers through risk scenarios while maintaining focus on customer outcomes and Atlassian's strategic priorities. Hybrid work and performance incentives are expected.

Qualifications

• 7+ years experience in account management or related business areas.
• 4+ years experience selling Enterprise SaaS products across a global account footprint.
• Experience establishing communication and engagement with prospects across several countries and cultures.
• Experience meeting or exceeding performance goals.
• Experience managing high-revenue customer engagements with Enterprise-level customers.
• Experience managing complex, end-to-end sales cycles.
• Experience working with Channel Partners & GSIs to retain and grow customer accounts.
• Understanding of the typical SaaS Customer Journey and guiding customers through risk scenarios.
• Speak German fluently and have experience working with the DACH market.

Responsibilities

• Accelerate revenue growth by using existing customer footprints to maximize expansion through a top-down, solution-oriented approach.
• Develop Senior and Executive relationships over video conferences and in-person.
• Manage high-value renewals and expansions across a sizable solution and product portfolio.
• Oversee growth opportunity management and sales cycles end-to-end.
• Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis.
• Increase customer awareness of Atlassian's solution portfolio to discover cross-sell and upsell opportunities.
• Maintain an understanding of solution and product updates and articulate improvements to customers and our solution partners.
• Forecast accountability for your owned book of business.
• Identify pockets of risk in your Customer's portfolio and assess solutions to reduce issues before they impact customer satisfaction.
• Manage up internally to provide awareness and advocacy of customer needs.
• Influence cross-functional partners toward mutually beneficial outcomes.

Skills

Account management

Executive relationships

Sales strategy

Cross-functional collaboration

Discovery techniques

German language

Tools

Salesforce

Clari

Tableau

Job description

Atlassian seeks an experienced Account Manager for large strategic enterprise accounts in the Greater London area. You will drive expansion, manage renewals, and lead end-to-end sales cycles across a broad portfolio of Atlassian solutions.

You will build executive relationships, collaborate with sales teams, and guide customers through risk scenarios while maintaining focus on customer outcomes and Atlassian's strategic priorities. Hybrid work and performance incentives are expected.