Strategic Account Executive – Existing Clients

Nettitude Group; Birmingham; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

LRQA in Birmingham is seeking an Account Executive to manage existing Assessment clients and drive growth across core accounts. You will nurture relationships, identify cross-sell opportunities and lead renewal conversations to maximise long-term value.

Reporting to the Sales Team Manager, you will collaborate with Service Delivery, Customer Success and Marketing to deliver an outstanding client experience and achieve revenue targets within a dynamic, global assurance environment.

Qualifications

• Proven experience in account management, customer success or sales within a B2B environment.
• Strong relationship-building and stakeholder management skills.
• Experience managing customer portfolios and delivering revenue growth.

Responsibilities

• Manage a portfolio of existing Assessment clients.
• Achieve annual retention, renewal and growth targets.
• Develop account plans for strategic customers.
• Conduct regular business reviews and customer engagement activities.
• Identify and convert cross-sell and upsell opportunities.
• Manage customer renewals and contract negotiations.
• Maintain accurate pipeline forecasting and CRM records.
• Work collaboratively with operational teams to ensure excellent service delivery.
• Proactively manage customer risks and retention activities.
• Build executive-level relationships within key accounts.

Skills

Account management

Relationship-building

Forecasting

CRM systems

Negotiation

Education

Bachelor's degree in Business or related field

Tools

CRM software

Sales analytics tools

Job description

LRQA in Birmingham is seeking an Account Executive to manage existing Assessment clients and drive growth across core accounts. You will nurture relationships, identify cross-sell opportunities and lead renewal conversations to maximise long-term value.

Reporting to the Sales Team Manager, you will collaborate with Service Delivery, Customer Success and Marketing to deliver an outstanding client experience and achieve revenue targets within a dynamic, global assurance environment.