Store Team Leader – Lead Service, Merch & Community Impact

Co-op Group; Chichester; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Full training

Discount in store

Flexible pay access

Pension contributions

Holiday entitlement

GP access

Cycle to work

Life event policies

Job summary

Co-op Group in Tangmere, PO20 2HS seeks a Customer Team Leader to manage a small team in a fast-paced store, including post office duties and varied shifts. You will lead by example on the shop floor, ensuring smooth operations and excellent service.

You’ll drive merchandising, stock accuracy and community engagement while promoting Co-op membership. This role offers part-time hours with overtime and permanent prospects in a local community-focused environment.

Qualifications

• Experience in leading a small team in a fast-paced retail environment.
• Strong customer service and communication skills.
• Ability to motivate and coach a team to deliver great service.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands-on on the shop floor and tills, handling transactions on the post office counter, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co-op through community engagement and membership growth

Skills

Leadership

Customer service

Retail experience

Team management

Job description

Co-op Group in Tangmere, PO20 2HS seeks a Customer Team Leader to manage a small team in a fast-paced store, including post office duties and varied shifts. You will lead by example on the shop floor, ensuring smooth operations and excellent service.

You’ll drive merchandising, stock accuracy and community engagement while promoting Co-op membership. This role offers part-time hours with overtime and permanent prospects in a local community-focused environment.