Store Team Leader: Post Office & Service Champion

CO-OP; Oxenhope; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Full training and career development

30% discount on Co-op products

Flexible access to pay as you earn

Up to 10% pension contributions

36 days of holiday pro-rata

GP access 24/7

Cycle to work scheme

Supportive policies

Job summary

Co-op is seeking a Customer Team Leader to head a small store team and oversee daily operations on shifts including early mornings, evenings, and weekends. The role may involve post office duties or bakery support as needed, delivering essential community services.

You will drive sales, ensure stock accuracy, and represent Co-op in the local area while growing member engagement and community partnerships. Training and development are provided to help you progress.

Qualifications

• Experience in leading small teams within a retail environment.
• Ability to motivate and coach others for excellent service.
• Strong merchandising and stock awareness skills.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, handling transactions at the post office counter.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Team management

Customer service

Retail operations

Job description

Co-op is seeking a Customer Team Leader to head a small store team and oversee daily operations on shifts including early mornings, evenings, and weekends. The role may involve post office duties or bakery support as needed, delivering essential community services.

You will drive sales, ensure stock accuracy, and represent Co-op in the local area while growing member engagement and community partnerships. Training and development are provided to help you progress.