Store Team Leader – Community & Service

Co-op Group; Woking; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Member discount 30%

Full training and career development

Flexible access to pay as you earn it

Up to 10% pension contributions

36 days of holiday (pro-rata)

24/7 GP access and colleague support

Cycle to work scheme

Market-leading policies

Job summary

Co-op Group in Woking is seeking a Customer Team Leader to manage a small team and run day-to-day store operations. You’ll lead shifts on the shop floor and tills, ensuring great service, stock accuracy, and efficient processes.

You will drive merchandising, community engagement, and member growth while upholding Co-op values, with a shift pattern including 1 weekend and flexible availability. Competitive benefits accompany the role.

Qualifications

• Passion for people and leadership.
• Ability to work flexibly and lead by example.
• Skills in retail, merchandising, or team management.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Flexible work

Retail

Merchandising

Team management

Job description

Co-op Group in Woking is seeking a Customer Team Leader to manage a small team and run day-to-day store operations. You’ll lead shifts on the shop floor and tills, ensuring great service, stock accuracy, and efficient processes.

You will drive merchandising, community engagement, and member growth while upholding Co-op values, with a shift pattern including 1 weekend and flexible availability. Competitive benefits accompany the role.