Store Team Leader — Lead a Community-Focused Team

Co-op Group; Grays; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

30% discount in store

Flexible access to pay as you earn

Up to 10% pension contributions

36 days of holiday (pro-rata)

GP appointments 24/7

Cycle to work scheme

Training and career development

Job summary

Co-op Group in Grays is hiring a Customer Team Leader to manage a small store team, ensuring smooth day-to-day operations and excellent customer service. You may work in the post office, bakery, or with online services, depending on the store.

This role emphasizes leadership, community engagement, and supporting membership growth, with a focus on delivering essential services to the local community. Some weekend shifts and varied hours are expected.

Qualifications

• Leadership and people management experience.
• Flexibility and leading by example.
• Experience in retail, merchandising, or team management is desirable.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Retail experience

Merchandising

Team management

Job description

Co-op Group in Grays is hiring a Customer Team Leader to manage a small store team, ensuring smooth day-to-day operations and excellent customer service. You may work in the post office, bakery, or with online services, depending on the store.

This role emphasizes leadership, community engagement, and supporting membership growth, with a focus on delivering essential services to the local community. Some weekend shifts and varied hours are expected.