Store Team Leader: Inspire Service & Growth

Card Factory; Northampton; On-site; GBP 22,000 - 26,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to bring energy, positivity and great vibes to our Northampton store. You’ll be right at the heart of the team, supporting the Store Manager, keeping colleagues motivated, and ensuring every customer leaves with what they came in for and a smile.

You’ll step up when the Store Manager is away, drive store initiatives, nurture talent, and help the team thrive.

Qualifications

• Experience leading a retail team.
• Strong customer service focus.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead day-to-day store operations under Store Manager guidance.
• Motivate and develop team members to deliver great customer experiences.
• Support store performance and uphold the Card Factory Way.

Skills

Leadership

Customer service

Team motivation

Communication

Problem solving

Job description

Card Factory is seeking a friendly and upbeat Team Leader to bring energy, positivity and great vibes to our Northampton store. You’ll be right at the heart of the team, supporting the Store Manager, keeping colleagues motivated, and ensuring every customer leaves with what they came in for and a smile.

You’ll step up when the Store Manager is away, drive store initiatives, nurture talent, and help the team thrive.