Store Team Leader: Inspire, Coach & Drive Growth

Sportswift Ltd; Borehamwood; On-site; GBP 21,000 - 25,000; Full time

Job summary

cardfactory in Borehamwood is seeking a friendly, upbeat Team Leader to support the Store Manager, energise the team, and ensure every customer leaves with what they came in for and a smile. You’ll lead day‑to‑day store operations, drive commercial success, model great service, and help others grow while developing your own skills.

The role rewards energy, positivity, and a proactive approach to store initiatives and team culture.

Qualifications

• Experience leading a retail team.
• Strong communication and listening skills.
• Ability to drive store initiatives and improve KPI performance.
• Inclusive leadership and people development.

Responsibilities

• Support the Store Manager in daily store operations.
• Lead by example to deliver excellent customer service and store presentation.
• Drive commercial success by executing promotions and initiatives.
• Keep the team motivated, engaged and focused on targets.

Skills

Store leadership

Customer focus

Team development

Communication

Adaptability

Decision making

Job description

cardfactory in Borehamwood is seeking a friendly, upbeat Team Leader to support the Store Manager, energise the team, and ensure every customer leaves with what they came in for and a smile. You’ll lead day‑to‑day store operations, drive commercial success, model great service, and help others grow while developing your own skills.

The role rewards energy, positivity, and a proactive approach to store initiatives and team culture.