Store Team Leader: Inspire Service & Team Growth

Card Factory; Stevenage; On-site; GBP 24,000 - 32,000; Full time

Job summary

Card Factory in Stevenage is looking for a friendly and upbeat Team Leader to energise our store and deliver great customer experiences. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came in for, plus a smile.

You’ll lead by example, drive commercial results, and help others grow while developing your own skills. Bring energy, a positive attitude, and a collaborative approach to keep our store thriving every day.

Qualifications

• Experience leading a retail team in a fast-paced environment.
• Strong people skills and customer service orientation.
• Ability to coach and develop colleagues.

Responsibilities

• Lead daily store operations and drive customer satisfaction.
• Support Store Manager; step in during absence.
• Communicate targets and store initiatives to the team.
• Create an inclusive, energetic team environment.

Skills

Leadership

Customer focus

Team motivation

Communication

Job description

Card Factory in Stevenage is looking for a friendly and upbeat Team Leader to energise our store and deliver great customer experiences. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came in for, plus a smile.

You’ll lead by example, drive commercial results, and help others grow while developing your own skills. Bring energy, a positive attitude, and a collaborative approach to keep our store thriving every day.