Store Team Leader - Growth, Service & Flexible Hours

Tesco; North East; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Holiday allowance 20–22 days

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover & pension

Disability confident

Job summary

Tesco Team Manager in the North East of England is responsible for leading a high‑performing store team, delivering a great customer experience, and ensuring daily operations run smoothly.

You will recruit, train, and develop colleagues, coach to deliver outstanding service, manage shifts to support work‑life balance, and lead trade activity to grow sales while protecting profit, all within a safe, compliant store environment.

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
• A welcoming, customer-first approach, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions that support both customers and colleagues.
• Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
• Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high-performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving root-cause issues with sustainable, long-term solutions.
• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Communication

Customer focus

Resilience

Decision making

Job description

Tesco Team Manager in the North East of England is responsible for leading a high‑performing store team, delivering a great customer experience, and ensuring daily operations run smoothly.

You will recruit, train, and develop colleagues, coach to deliver outstanding service, manage shifts to support work‑life balance, and lead trade activity to grow sales while protecting profit, all within a safe, compliant store environment.