Store Team Leader: Inspire Growth & Customer Experience

Tesco Retail; Maldon; On-site; GBP 23,000 - 30,000; Full time

Job summary

Tesco is seeking a Team Manager to lead a high‑performing store team and deliver excellent customer service. You will recruit, train, and coach colleagues to ensure great product range, quality and service while driving store sales and profitability.

The role emphasizes planning and collaboration to implement the Store Change Plan, maintain safety, and uphold legal trading standards. A customer‑first mindset and strong communication are essential to succeed in this dynamic environment.

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
• A welcoming, customer first approach, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions that support both customers and colleagues.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high-performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving root‑cause issues with sustainable, long‑term solutions.
• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.

Job description

Tesco is seeking a Team Manager to lead a high‑performing store team and deliver excellent customer service. You will recruit, train, and coach colleagues to ensure great product range, quality and service while driving store sales and profitability.

The role emphasizes planning and collaboration to implement the Store Change Plan, maintain safety, and uphold legal trading standards. A customer‑first mindset and strong communication are essential to succeed in this dynamic environment.