Store Team Manager – Lead Sales, Service & Growth

Tesco; Maldon; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover & pension

Discretionary benefits

Job summary

Tesco is seeking a Store Team Manager to lead a high‑performing in-store team and deliver exceptional customer service. You will recruit, train and coach colleagues, optimise product range and service, and drive store profitability through smart trade decisions.

You will plan and implement the Store Change Plan, ensure safety and legal compliance, and foster a positive, inclusive environment for customers and teammates.

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
• A welcoming, customer first approach, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions that support both customers and colleagues.
• Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
• Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high-performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving root-causes issues with sustainable, long-term solutions.
• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Leading teams

Communication skills

Customer focus

Resilience

Motivation

Competitive awareness

Job description

Tesco is seeking a Store Team Manager to lead a high‑performing in-store team and deliver exceptional customer service. You will recruit, train and coach colleagues, optimise product range and service, and drive store profitability through smart trade decisions.

You will plan and implement the Store Change Plan, ensure safety and legal compliance, and foster a positive, inclusive environment for customers and teammates.