Store Team Leader — Growth, Coaching & Service

Tesco UK; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Tesco UK in-store Team Manager role focused on leading a high-performing team to deliver a great customer experience. You’ll recruit, train and coach colleagues, develop product knowledge, and ensure safety and compliance.

You’ll lead trade activity, use insights to grow sales and maximise profit, and contribute to the Store Change Plan while supporting a welcoming, inclusive environment and flexible working arrangements.

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
• A welcoming, customer first approach, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions that support both customers and colleagues.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high-performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving root-cause issues with sustainable, long-term solutions.
• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Leadership

Team management

Communication

Customer focus

Problem solving

Job description

Tesco UK in-store Team Manager role focused on leading a high-performing team to deliver a great customer experience. You’ll recruit, train and coach colleagues, develop product knowledge, and ensure safety and compliance.

You’ll lead trade activity, use insights to grow sales and maximise profit, and contribute to the Store Change Plan while supporting a welcoming, inclusive environment and flexible working arrangements.