Store Team Leader & Growth Coach

Tesco UK; Great Notley; On-site; GBP 30,000 - 52,000; Full time

Job summary

Tesco UK is hiring a Store Team Manager to lead our team and deliver outstanding customer service in-store. You’ll drive daily operations, coach staff, and ensure a welcoming shopping experience for customers.

In this role you’ll recruit and develop colleagues, manage shift patterns, and use insights to optimise store performance while maintaining safety and compliance. Join us to grow your career in retail with a supportive team.

Qualifications

• Proven experience leading and developing high-performing teams.
• Strong communication skills to motivate and guide colleagues.
• Customer-first mindset with focus on great store experiences.
• Ability to coach and train staff to improve performance.
• Resilience and good judgement to make effective decisions.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Recruit, train and develop colleagues to build a capable team.
• Coach the team to be knowledgeable about products and services.
• Lead trade activity to grow sales and maximise profit.
• Develop knowledge to deliver Store Change Plan.
• Identify and resolve root-cause issues with sustainable solutions.
• Prioritise colleague safety and ensure legal trading.

Skills

People leadership

Customer service

Team development

Communication

Decision making

Retail operations

Job description

Tesco UK is hiring a Store Team Manager to lead our team and deliver outstanding customer service in-store. You’ll drive daily operations, coach staff, and ensure a welcoming shopping experience for customers.

In this role you’ll recruit and develop colleagues, manage shift patterns, and use insights to optimise store performance while maintaining safety and compliance. Join us to grow your career in retail with a supportive team.