Store Team Leader - Grow Talent & Customer Experience

Tesco UK; Riverhead; On-site; GBP 28,000 - 34,000; Full time

Job summary

Tesco UK is hiring a Store Team Manager to lead a high‑performing store team and deliver outstanding customer service. You will recruit, train and coach colleagues, plan shifts, and respond to daily challenges with calm, clear leadership.

You will use insights to grow sales, optimise product availability, and ensure store standards, safety and compliance are met. A customer‑first mindset, resilience and strong communication are essential.

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication and collaboration with colleagues.
• Welcoming, customer-first approach and resilience.
• Ability to balance store operations with people management.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high-performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Identifying and resolving root‑cause issues with sustainable, long‑term solutions.

Skills

Team leadership

Customer service

Coaching and development

Communication

Problem solving

Job description

Tesco UK is hiring a Store Team Manager to lead a high‑performing store team and deliver outstanding customer service. You will recruit, train and coach colleagues, plan shifts, and respond to daily challenges with calm, clear leadership.

You will use insights to grow sales, optimise product availability, and ensure store standards, safety and compliance are met. A customer‑first mindset, resilience and strong communication are essential.