Store Team Leader: Flexible Hours & Community Impact

Henderson Group; Dundonald; Hybrid; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Employee assistance programme

Offers/Discount scheme

Staff discount

Job summary

Henderson Group is seeking a Team Leader for Dundonald & East Belfast to lead store colleagues, cover keyholder duties, and deliver exceptional customer service. The role requires hands-on leadership, coaching, and a commitment to our values of Ambition, Customer First, Teamwork and Integrity.

You will work across 42.5 hours per week, cover mornings, evenings, and weekends, and support initiatives beneficial to the local community. The position offers competitive hourly pay and benefits.

Qualifications

• Previous store retail experience (supervisory level) is required.
• Strong listening and communication with customers and team members.
• Goal-oriented to achieve store plans and priorities.
• Ability to inspire and motivate colleagues to deliver great customer service.

Responsibilities

• Lead the store team alongside the Assistant Manager/Store Manager to follow policies and standards.
• Take responsibility for the store in absence of other leaders (keyholder duties).
• Be a positive role model and embody Ambition, Customer First, Teamwork and Integrity.
• Train, manage workload and stay hands-on in-store to ensure resources are in place for great service.
• Support the Store Manager in maximizing store performance and implementing the plan.
• Promote community initiatives and engage with local activities.

Skills

Retail experience

Supervisory experience

Customer communication

Target driven

Team leadership

18+ years old

Job description

Henderson Group is seeking a Team Leader for Dundonald & East Belfast to lead store colleagues, cover keyholder duties, and deliver exceptional customer service. The role requires hands-on leadership, coaching, and a commitment to our values of Ambition, Customer First, Teamwork and Integrity.

You will work across 42.5 hours per week, cover mornings, evenings, and weekends, and support initiatives beneficial to the local community. The position offers competitive hourly pay and benefits.