Store Team Leader: Inspire Teams & Elevate Customer Experience

Henderson Group; Moygashel; Remote; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Staff discount

Employee assistance programme

Career development

Job summary

Henderson Group in Northern Ireland is seeking a Team Leader to help run a busy store, deliver outstanding customer service and support local community initiatives. You will supervise, train and guide staff, while covering shifts across opening, closing and weekends.

The role includes occasional Post Office duties and a vetting check. The company highlights competitive pay, an employee assistance programme and staff discounts.

Qualifications

• Minimum 6 months supervisory experience in a store.
• Aged 18 years or over.
• Store retail experience with a customer focus.

Responsibilities

• Lead the store team and uphold policies, standards and practices.
• Cover the store in the absence of other leaders (keyholder).
• Promote Henderson Group values: Ambition, Customer First, Teamwork, Integrity.
• Train and manage workload, stay hands-on to deliver great customer experience.
• Support Store Manager to maximise store performance and priorities.
• Promote community initiatives and cover Post Office duties when required.

Skills

Supervisory experience

Team leadership

Customer service

Communication

Job description

Henderson Group in Northern Ireland is seeking a Team Leader to help run a busy store, deliver outstanding customer service and support local community initiatives. You will supervise, train and guide staff, while covering shifts across opening, closing and weekends.

The role includes occasional Post Office duties and a vetting check. The company highlights competitive pay, an employee assistance programme and staff discounts.