Store Team Leader: Energize Service & Growth

Sportswift Ltd; Northampton; On-site; GBP 21,000 - 27,000; Full time

Job summary

Card Factory in Northampton is seeking a friendly Team Leader to energize the store, support the Store Manager, and ensure customers leave with exactly what they came in for. You'll lead by example, keep the team motivated, drive store initiatives, and maintain strong communication.

You will monitor performance and help develop your colleagues while delivering great customer experiences daily. Join a lively, inclusive team and grow your leadership skills with ongoing training and opportunities

Qualifications

• Good leadership skills people want to follow
• You're curious by nature, always learning, and eager to see the bigger picture.
• You make space for everyone's voice, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• You're fair, open to feedback, and thoughtful in how you make decisions.
• You're genuinely care about people, support growth, and help create a positive team vibe.

Responsibilities

• Lead day-to-day running of the store and create great customer experiences.
• Drive commercial success and monitor performance.
• Lead by example and bring the Card Factory Way to life.
• Help others grow while developing your own skills.
• Drive store initiatives and maintain clear communication.
• Create a positive, inclusive vibe and watch store metrics.

Skills

Good leadership

Curious by nature

Inclusive team culture

Flexible, proactive

Open to feedback

People development

Job description

Card Factory in Northampton is seeking a friendly Team Leader to energize the store, support the Store Manager, and ensure customers leave with exactly what they came in for. You'll lead by example, keep the team motivated, drive store initiatives, and maintain strong communication.

You will monitor performance and help develop your colleagues while delivering great customer experiences daily. Join a lively, inclusive team and grow your leadership skills with ongoing training and opportunities