Store Team Leader: Energy, Growth & Customer Joy

Card Factory; Barnstaple; On-site; GBP 20,000 - 25,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our Barnstaple store. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came in for and a smile.

When the Store Manager is away, you’ll step up with confidence and care to keep things running smoothly. You’ll lead by example, drive great service, and help others grow while continuing to build your own skills.

Qualifications

• Good leadership skills people want to follow—positive, proactive, and energetic.
• Curious by nature, eager to learn and see the bigger picture.
• Able to listen to every voice and foster belonging in the team.

Responsibilities

• Lead day-to-day store operations and create great customer experiences.
• Drive commercial success and keep communication flowing within the team.
• Lead by example to deliver outstanding service and develop team members.
• Step up when the Store Manager is away to keep the store running smoothly.

Skills

Leadership

Customer service

Team motivation

Communication

Job description

Card Factory is seeking a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our Barnstaple store. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came in for and a smile.

When the Store Manager is away, you’ll step up with confidence and care to keep things running smoothly. You’ll lead by example, drive great service, and help others grow while continuing to build your own skills.