Store Team Leader: Energize Service & Growth

Sportswift Ltd; Chepstow; On-site; GBP 20,000 - 28,000; Full time

Job summary

Sportswift Ltd in Chepstow, United Kingdom, is seeking a friendly and upbeat Team Leader to energize our store and deliver outstanding customer experiences. You will support the Store Manager, motivate the team, and ensure every customer leaves with exactly what they came in for and a smile.

You will lead by example, drive commercial success, and bring the Card Factory Way to life with energy, inclusion, and a willingness to help everyone grow.

Qualifications

• Lead a store team to deliver great customer experiences.
• Support Store Manager and motivate staff.
• Drive store initiatives and performance.
• Create a positive, inclusive team environment.

Responsibilities

• Oversee day-to-day store operations and customer service.
• Maintain strong communication with the team and management.
• Monitor sales and performance metrics to keep the store thriving.
• Uphold the Card Factory Way in daily interactions with customers and staff.

Skills

Team leadership

Curious and eager to learn

People-first approach

Flexibility

Active listening

Job description

Sportswift Ltd in Chepstow, United Kingdom, is seeking a friendly and upbeat Team Leader to energize our store and deliver outstanding customer experiences. You will support the Store Manager, motivate the team, and ensure every customer leaves with exactly what they came in for and a smile.

You will lead by example, drive commercial success, and bring the Card Factory Way to life with energy, inclusion, and a willingness to help everyone grow.