Store Team Leader: Drive Vibes & Customer Delight

Sportswift Ltd; Cardiff; On-site; GBP 21,000 - 25,000; Full time

Job summary

Sportswift Ltd in Cardiff is looking for a friendly and upbeat Team Leader to bring energy, positivity and great vibes to our store. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for and a smile.

When the Store Manager is away you’ll step up with confidence and care, lead by example, drive customer experiences and commercial success, and help the team grow.

Qualifications

• Lead day-to-day store operations and customer experiences.
• Drive commercial success and store initiatives.
• Lead by example and develop team members.
• Maintain a positive, inclusive team culture and communication.
• Monitor store performance and numbers.

Responsibilities

• Create great customer experiences and drive sales.
• Support Store Manager and cover in their absence.
• Keep communication flowing and sustain a positive team vibe.
• Monitor operations to ensure smooth running and morale.
• Help others grow and develop their skills.

Skills

Leadership skills

Curious by nature

Inclusive team culture

Adaptable / flexible

Open to feedback

People development

Job description

Sportswift Ltd in Cardiff is looking for a friendly and upbeat Team Leader to bring energy, positivity and great vibes to our store. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for and a smile.

When the Store Manager is away you’ll step up with confidence and care, lead by example, drive customer experiences and commercial success, and help the team grow.