Store Team Leader: Energize Service & Grow the Team

Card Factory; Wigston; On-site; GBP 22,000 - 26,000; Full time

Job summary

Card Factory in Wigston is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, and ensure customers leave with exactly what they came in for, plus a smile. You will lead by example, drive store initiatives, keep the team motivated, and foster an inclusive, positive culture while developing colleagues and delivering great service.

If you’re ready to step up when needed and bring energy and commercial know-how to the shop floor, this role could be the

Qualifications

• Strong leadership skills with a positive, proactive approach.
• Curious by nature, eager to learn and see the bigger picture.
• Inclusive mindset, values every voice and belonging.
• Flexible, reliable, and decisive in getting things done.
• Fair, open to feedback, and thoughtful in decisions.
• Genuine care for people and supporting growth.

Responsibilities

• Lead day-to-day store operations and create great customer experiences.
• Lead by example and bring the cardfactory Way to life.
• Support Store Manager and drive store initiatives.
• Foster inclusive, positive team environment and develop colleagues.

Skills

Leadership

Curious mindset

Inclusive culture

Flexibility

Decision making

People development

Job description

Card Factory in Wigston is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, and ensure customers leave with exactly what they came in for, plus a smile. You will lead by example, drive store initiatives, keep the team motivated, and foster an inclusive, positive culture while developing colleagues and delivering great service.

If you’re ready to step up when needed and bring energy and commercial know-how to the shop floor, this role could be the