Store Team Leader - Energetic, People-First

Card Factory; Prudhoe; On-site; GBP 20,000 - 26,000; Full time

Job summary

Card Factory in the United Kingdom is seeking a friendly and upbeat Team Leader to energise the store and drive great customer experiences. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for—with a smile.

When the Store Manager is away, you’ll step up with confidence to keep operations running smoothly, lead by example, and help the team grow. You’ll balance energy with commercial know-how to keep the store thriving.

Qualifications

• Excellent leadership and people skills.
• Curious, eager to learn and see the bigger picture.
• Inclusive mindset, values every voice and belonging.
• Flexible, adaptable and able to set the tone.
• Fair, open to feedback and thoughtful in decision making.
• Cares about people, supports growth and positive team vibes.

Responsibilities

• Lead store team and support the Store Manager in daily operations.
• Create outstanding customer experiences and drive commercial results.
• Lead by example and develop the team to deliver great service.
• Keep communication clear and maintain a positive, inclusive environment.
• Monitor store performance and implement proactive improvements.

Job description

Card Factory in the United Kingdom is seeking a friendly and upbeat Team Leader to energise the store and drive great customer experiences. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for—with a smile.

When the Store Manager is away, you’ll step up with confidence to keep operations running smoothly, lead by example, and help the team grow. You’ll balance energy with commercial know-how to keep the store thriving.