Store Team Leader - Customer Experience & Flexible Shifts

Co-op; Northallerton; On-site; GBP 12,000 - 13,000; Part time

Benefits offered by this job

Colleague discount (30%)

Full training and career development

A generous holiday allowance (36 days,

Pension contributions

GP appointments 24/7 access

Cycle to work scheme

Job summary

Co-op in Northallerton is seeking a Customer Team Leader to manage a small team in a fast-paced store. You will lead shifts, support daily operations on the shop floor and tills, and contribute to merchandising and community engagement.

The role offers varied shifts, including early mornings and evenings with at least one weekend shift, and a 30% staff discount in-store. You will help drive membership growth and ensure customers receive excellent service.

Qualifications

• Passion for people and leadership.
• Ability to work flexibly and lead by example.
• Skills in retail, merchandising, or team management.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Customer service

Retail/merchandising

Job description

Co-op in Northallerton is seeking a Customer Team Leader to manage a small team in a fast-paced store. You will lead shifts, support daily operations on the shop floor and tills, and contribute to merchandising and community engagement.

The role offers varied shifts, including early mornings and evenings with at least one weekend shift, and a 30% staff discount in-store. You will help drive membership growth and ensure customers receive excellent service.