Store Team Leader: Elevate Customer Experience & Operations

Co-op; Ambleside; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

30% discount

Full training and career development

Up to 10% pension contributions

36 days of holiday (pro-rata)

Job summary

Co-op Ambleside is seeking a Customer Team Leader to run a small team, overseeing shifts, tills, and everyday store operations. You’ll guide staff to deliver friendly service and maintain high standards while engaging with customers and the local community.

The role requires flexible shifts, weekend work, and a proactive approach to merchandising, stock accuracy and customer service. Co-op offers strong benefits and a purpose-driven workplace.

Qualifications

• Leadership and people management experience.
• Flexible work style to cover varied shifts.
• Experience in retail or merchandising preferred.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Flexibility

Retail/Merchandising

Job description

Co-op Ambleside is seeking a Customer Team Leader to run a small team, overseeing shifts, tills, and everyday store operations. You’ll guide staff to deliver friendly service and maintain high standards while engaging with customers and the local community.

The role requires flexible shifts, weekend work, and a proactive approach to merchandising, stock accuracy and customer service. Co-op offers strong benefits and a purpose-driven workplace.