Store Team Lead: Lead with Energy & Customer Joy

Card Factory; Coleraine; On-site; GBP 20,000 - 26,000; Full time

Job summary

Card Factory in Coleraine is seeking a friendly and upbeat Team Leader to energize our store, support the Store Manager, and ensure every customer leaves with exactly what they came in for, plus a smile. You’ll step up when the manager is away and keep the shop running smoothly with confidence and care.

You’ll lead by example, drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.

Qualifications

• Strong leadership to guide and inspire a team in-store.
• Curious, eager to learn, and able to see the bigger picture.
• Create an inclusive environment where everyone's voice is heard.
• Flexible, proactive, and capable of getting things done.
• Good decision-making and people skills.

Responsibilities

• Lead day-to-day store operations and guest experiences.
• Support the Store Manager and coach the team.
• Drive store initiatives and maintain a positive vibe.

Skills

Leadership

Positive energy

Customer service

Team motivation

Communication

Job description

Card Factory in Coleraine is seeking a friendly and upbeat Team Leader to energize our store, support the Store Manager, and ensure every customer leaves with exactly what they came in for, plus a smile. You’ll step up when the manager is away and keep the shop running smoothly with confidence and care.

You’ll lead by example, drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.