Store Team Lead: Customer-First & Ops Coach

James-Hall-; Wigton; Presencial; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

James Hall is hiring a Store Supervisor to manage daily store operations for 30 hours per week, in a permanent, full-time capacity. You will lead a team, ensure excellent customer service, and cover store duties in the manager’s absence, while upholding health & safety and food hygiene standards.

The role requires off-hours flexibility and a proactive, customer-focused approach to keep the store running smoothly and audits up to date.

Formación

• Experience leading a team in a retail environment.
• Ability to manage store operations in absence of manager.
• Flexible working hours

Responsabilidades

• Leading and motivating your team to deliver outstanding customer service
• Taking responsibility for the store in the absence of the Store Manager and/or Assistant Manager
• Leading by example to ensure all store standards, including customer service, health & safety, and food hygiene, are maintained
• Updating and maintaining store audits and administrative procedures

Conocimientos

Team leadership

Customer service

Health & safety

Food hygiene

Descripción del empleo

James Hall is hiring a Store Supervisor to manage daily store operations for 30 hours per week, in a permanent, full-time capacity. You will lead a team, ensure excellent customer service, and cover store duties in the manager’s absence, while upholding health & safety and food hygiene standards.

The role requires off-hours flexibility and a proactive, customer-focused approach to keep the store running smoothly and audits up to date.