Retail Team Lead: Customer Service & Store Ops

James-Hall-; Keswick; On-site; GBP 14,000 - 17,000; Part time

Job summary

James-Hall- is recruiting a Retail Assistant & Supervisor to join our Keswick store. You’ll deliver outstanding customer service, help run daily operations, and lead by example in a busy retail environment.

You’ll support the Store Manager, manage till operations, stock levels, and audits, and inspire the team to maintain store standards, health and safety, and great customer experiences. Part-time hours available, 16–39 per week.

Qualifications

• Experience in retail customer service.
• Ability to handle till and cash accurately.
• Experience leading a team is a plus.
• Flexible schedule.

Responsibilities

• Maximising sales through excellent customer service.
• Controlling costs and reducing waste.
• Operating the till and handling cash accurately.
• Managing stock levels and replenishment.
• Maintaining store security and procedures.
• Leading and motivating the team to deliver outstanding service.
• Covering store duties in the absence of managers.
• Upholding store standards including health & safety and food hygiene.
• Updating audits and administrative procedures.

Skills

Customer service

Cash handling

Team leadership

Flexibility

Reliability

Job description

James-Hall- is recruiting a Retail Assistant & Supervisor to join our Keswick store. You’ll deliver outstanding customer service, help run daily operations, and lead by example in a busy retail environment.

You’ll support the Store Manager, manage till operations, stock levels, and audits, and inspire the team to maintain store standards, health and safety, and great customer experiences. Part-time hours available, 16–39 per week.