Part-Time Customer Team Leader — Store & Community Champion

CO-OP; Lowdham CP; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

30% colleague discount in store

Full training and career development

Flexible access to pay as you earn

Up to 10% pension contributions

36 days of holiday (pro-rata)

GP access and support programme

Cycle to work scheme

Job summary

Co-op is hiring a Customer Team Leader to head a small store team, ensuring great service and smooth operations. You’ll help stock shelves, engage with customers, and support our bakery and in-store services where applicable.

You’ll motivate and coach colleagues, manage shifts, and represent Co-op in the community while driving membership and community engagement. A part-time role with predictable hours and a strong training plan awaits the right candidate.

Qualifications

• Passion for people and leadership.
• The ability to work flexibly and lead by example.
• Skills in retail, merchandising, or team management (experience not essential).

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, and in our in-store bakery, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Customer service

Team management

Merchandising

Retail operations

Tools

POS tills

Stock management

Job description

Co-op is hiring a Customer Team Leader to head a small store team, ensuring great service and smooth operations. You’ll help stock shelves, engage with customers, and support our bakery and in-store services where applicable.

You’ll motivate and coach colleagues, manage shifts, and represent Co-op in the community while driving membership and community engagement. A part-time role with predictable hours and a strong training plan awaits the right candidate.