Store Supervisor: Lead, Drive Sales & Service

Vision Express; Glasgow; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Free eyewear

Monthly bonus up to £350 + uncapped

Family and friends discount 75%

33 days annual leave (buy/sell)

Employee Assistance Programme

OneSight EssilorLuxottica Foundation

Progression opportunities

Ongoing training and development

Job summary

David Clulow is seeking an ambitious Store Supervisor to join our team. Working closely with the Store Manager and wider store colleagues, this role focuses on developing leadership skills whilst gaining exposure to all aspects of retail management.

You will support day-to-day store operations, drive sales, deliver exceptional customer service and foster a positive environment where colleagues can thrive. This role offers ongoing training and clear progression within a premium optical brand.

Qualifications

• Retail or customer-facing sales experience.
• Ability to build rapport and deliver exceptional customer service.
• Strong communication and interpersonal skills.
• Willingness to learn and take on new responsibilities.
• Ability to work collaboratively as part of a team.
• Optical retail experience and/or leadership experience would be advantageous.

Responsibilities

• Support the Store Manager in the day-to-day running of the store.
• Assist with store administration, rota management and operational tasks.
• Lead by example on the shop floor, delivering exceptional customer service.
• Drive sales performance through outstanding customer conversations and product recommendations.
• Support, motivate and develop colleagues.
• Help create a positive, inclusive and high-performing culture.
• Maintain high standards of store presentation and operations.
• Take ownership of the store and step up when needed in the manager's absence.
• Develop your leadership skills within a premium retail environment.

Skills

Retail sales

Customer service

Leadership

Team collaboration

Communication

Problem solving

Job description

David Clulow is seeking an ambitious Store Supervisor to join our team. Working closely with the Store Manager and wider store colleagues, this role focuses on developing leadership skills whilst gaining exposure to all aspects of retail management.

You will support day-to-day store operations, drive sales, deliver exceptional customer service and foster a positive environment where colleagues can thrive. This role offers ongoing training and clear progression within a premium optical brand.