Store Supervisor

Levi Strauss & Co; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Levi Strauss & Co in London is seeking a Store Supervisor to lead a dynamic team and drive the customer experience in a flagship retail environment.

You will support management, set daily and weekly sales targets, monitor KPIs, and oversee stock, payroll and rota. You'll coach and develop Stylists, uphold brand values and ensure every customer journey puts the customer first.

This role offers a competitive salary, iconic denim brand, and a great working environment in which ideas are celebrated.

Qualifications

• Strong customer service skills and experience in efficiently managing a team.
• Excellent coaching and development capabilities.
• Experience in driving KPIs and sales targets within retail, with solid store-operations knowledge.

Responsibilities

• Support and deputise for management in delivering KPI’s and profit opportunities.
• Set and drive daily and weekly sales targets for the store team to improve performance.
• Monitor KPIs and team performance via reports and updates to management.
• Assist with store operations such as stock management, payroll, admin and rota.
• Enhance the customer journey by providing a 1-2-1 service and putting the customer first.
• Inspire, motivate and train the team through coaching and product knowledge.
• Represent the Levi’s brand and live its values.
• Develop and grow your team with a proactive leadership approach.
• Ensure strong customer service and efficient team management.

Skills

Team leadership

Customer service

KPI management

Store operations

Coaching and development

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key parts of the role:

• Support and deputise if needed the management team in delivering KPI’s and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge
• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and growing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co. So if you’re a lover of all things denim and think this role is for you.

LOCATION

London, United Kingdom

FULL TIME/PART TIME

Full time