Supervisor

levistraussandco; Greater London; On-site; GBP 27,000 - 36,000; Full time

Job summary

Levi Strauss & Co. in London, UK, is seeking a Store Supervisor to bridge our products with customers while supporting and developing our Stylists. You will deputise for management to drive KPIs and profit opportunities and help set daily and weekly targets.

You will lead by example, monitor performance through reports, assist in stock, payroll, and rota, and ensure a first-class 1-2-1 customer experience. If you are passionate about the brand and building strong teams, this role offers an

Qualifications

• Experience in customer service and retail environments.
• Proven ability to lead and develop a store team.
• Experience driving KPIs and sales targets.
• Knowledge of store operations and payroll/admin.

Responsibilities

• Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Skills

Customer service

Team leadership

Sales targets

KPI reporting

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key parts of the role:

• Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Our ideal candidate:

• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and growing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co. So if you're a lover of all things denim and think this role is for you

LOCATION

London, United Kingdom

FULL TIME/PART TIME

Full time

Current LS&Co Employees