Store Supervisor

K2 Recruitment; Bicester; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Staff discount

Healthcare cash plan

25 days holiday + bank holidays

Wellbeing support

Recognition programmes

Long service awards

Career progression opportunities

Job summary

K2 Recruitment is recruiting a Store Supervisor for a renowned luxury retailer in Bicester. You will support the Store Manager, drive sales, and lead a highly performing team on the shop floor.

This role suits a confident retail professional who thrives in a fast-paced luxury environment and leads by example, delivering exceptional client experiences.

Qualifications

• Experience supervising in luxury, premium, or high-end retail.
• Passion for delivering exceptional customer service.
• Strong leadership and communication skills.
• Commercially aware with a proactive and results-focused approach.
• Highly organised with excellent attention to detail.
• Flexible to work weekends and busy trading periods.

Responsibilities

• Support the day-to-day operation of the boutique.
• Lead, motivate and coach the team to achieve sales and service objectives.
• Deliver a personalised and memorable luxury shopping experience.
• Manage customer enquiries and resolve issues professionally.
• Maintain outstanding visual merchandising and store presentation standards.
• Assist with staff training, development and performance management.
• Ensure operational procedures are followed and company standards are maintained.

Skills

Leadership

Customer service

Communication

Organisation

Weekend availability

Proactive mindset

Job description

A fantastic opportunity has arisen for an experienced Store Supervisor to join a renowned luxury retail brand in Bicester in a full-time role. As Store Supervisor, you will support the Store Manager in driving sales, delivering exceptional customer service, and leading a high-performing team. This role is ideal for a confident retail professional who thrives in a fast-paced luxury environment and enjoys leading by example on the shop floor.

Duties

• Support the day-to-day operation of the boutique.
• Lead, motivate and coach the team to achieve sales and service objectives.
• Deliver a personalised and memorable luxury shopping experience.
• Manage customer enquiries and resolve issues professionally.
• Maintain outstanding visual merchandising and store presentation standards.
• Assist with staff training, development and performance management.
• Ensure operational procedures are followed and company standards are maintained.

Experience

• Previous supervisory experience within luxury, premium or high-end retail.
• A passion for delivering exceptional customer service.
• Strong leadership and communication skills.
• Commercially aware with a proactive and results-focused approach.
• Highly organised with excellent attention to detail.
• Flexible to work weekends and busy trading periods.

This Store Supervisor position offers a competitive salary, staff discount, Healthcare Cash Plan, 25 days holiday plus bank holidays (pro rata), wellbeing support, recognition programmes, long service awards, and genuine opportunities for career progression.

If you are passionate about luxury retail and enjoy inspiring teams to deliver exceptional client experiences, we would love to hear from you.