Retail Supervisor

Dovetail Recruitment Ltd; Dorchester; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

20 days + bank holidays

Pension scheme

Learning & development opportunities

Prestigious local brand

Job summary

Dovetail Recruitment Ltd is seeking a Retail Supervisor in Dorchester for a luxury brand. The role supports store management, helps plan and execute sales activities, and assists the team to deliver high service standards.

Ideal candidates will have strong communication skills, a professional customer-focused approach, and a proactive attitude towards learning and development within a prestigious local brand environment.

Qualifications

• Competent in Microsoft Office and confident using a till system.
• Imaginative thinker who will contribute ideas for improvement.
• Positive and inspiring personality with ambition and drive.
• Excellent communication skills across all levels.
• Honesty and integrity in all customer interactions.

Responsibilities

• Assist in managing and motivating the team to increase sales and efficiency.
• Plan and prioritise workloads and delegate tasks effectively.
• Support Store Manager with learning and development.
• Maintain product knowledge and brand standards.
• Update merchandising to maximise sales and visual appeal.

Skills

Microsoft Office

Till system

Imaginative thinker

Positive & inspiring

Ambitious

Excellent communication

Honesty & integrity

Tools

POS system

Job description

Retail Supervisor job in Dorchester (Luxury brand)

Imagine working for a quality and inspiring brand, with fantastic people, where job fulfilment is prized above anything else. Our client values their employees highly and they offer a great place to work. Our client is looking for a Retail Supervisor to join the team, supporting the store management to implement procedures, help plan and execute sales activities, whilst assisting to support the team.

Salary and Benefits

• A salary of £DOE per annum
• 20 days + bank holidays
• Prestigious local brand
• Working 5 days per week, across Monday - Saturday
• Learning and development opportunities
• Company pension scheme

Duties and Responsibilities

• Assist and support in managing & motivating team to increase sales & maximise efficiency
• Show an ability to plan & prioritise workloads & delegate accordingly
• Assist and support the Store Manager with effective learning & development
• Knowing company history, vision, mission & values
• Maintaining a high level of product knowledge
• Continuously assisting in updating & merchandising to optimize sales, space management & presentation of the product range according to visual guidelines
• Contribute to accurately maintain and develop a computerised customer database
• Carry out direct sales activities & develop ideas for marketing to all our customers
• Continuously working with the “company way” of selling to optimize yours and the teams' personal sales performance
• Guarantee a high level of after sales service & care by pro-actively following up on sales orders, deliveries & customer complaints
• Assist in the Security procedures at the store as part of Key holding duties
• Attend meetings when company representation is required and conduct behaviour appropriately
• Attend learning & development workshops to develop relevant brand knowledge and skills
• Ensure that stock the store cleanliness standards are upheld
• Ensure professional communication is upheld within the team

Minimum Skills and Experience

• Competent in Microsoft Office and confident using a till system
• An imaginative thinker who will contribute new ideas for the improvement of the company
• A positive and inspiring personality
• Ambitious
• Excellent communication skills
• Honesty and Integrity

This Retail Supervisor job in Dorchester would suit candidates who are from a luxury customer service background, have superb communication skills and be engaging team player