Store Shift Manager — Lead Ops & Sales

Retail; Newcastle upon Tyne; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Discount card – 10% to 15% discounts

Free food and hot drinks

Generous holiday entitlement

Pension – 4% matching

Sainsbury’s share scheme

Wellbeing support

Cycle to Work

Gym & restaurant offers

Job summary

Argos Shift Manager role focused on leading store shifts, coaching colleagues, and supporting the Store Manager to deliver excellent customer experiences on the shop floor and in the warehouse. You will foster teamwork, organise deliveries and daily tasks, and drive sales and profitability while maintaining safety and store standards.

The position emphasizes strong leadership, commercial awareness, and a growth mindset to help colleagues develop and succeed.

Qualifications

• Proven track record of delivering brilliant customer service and coaching colleagues to do the same.

Responsibilities

• Lead shifts and ensure day-to-day operations run smoothly.
• Coach colleagues to deliver brilliant customer experiences on the shop floor and in the warehouse.
• Support the Store Manager in keeping the store safe, compliant and performing to KPIs.

Skills

Leadership

Customer service

Coaching

Sales & KPI focus

Operational leadership

Job description

Argos Shift Manager role focused on leading store shifts, coaching colleagues, and supporting the Store Manager to deliver excellent customer experiences on the shop floor and in the warehouse. You will foster teamwork, organise deliveries and daily tasks, and drive sales and profitability while maintaining safety and store standards.

The position emphasizes strong leadership, commercial awareness, and a growth mindset to help colleagues develop and succeed.