Store Shift Leader: Flexible Hours & Team Leadership

Tesco; Southampton; On-site; GBP 21,000 - 23,000; Part time

Benefits offered by this job

20 days holiday + personal day (rises)

Bank Holidays included

Flexible working from day one

Staff discount 10% + 15% weekends (Col

Family card after 12 weeks

Free wellbeing services

Life cover + pension matching up to 7.

Cycle-to-work schemes

Job summary

Tesco is hiring a Shift Lead to drive great in-store experiences across departments. You’ll lead the team, handle day-to-day queries, and ensure smooth operations with a commitment to excellent service.

Salary starts at £15.59 per hour, rising to £16.86 in M25 stores, with a minimum of 16 hours per week and flexible shift patterns. You’ll thrive in a fast-paced retail environment and be a strong, supportive leader.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
• Build positive, long lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Customer service

Communication

Job description

Tesco is hiring a Shift Lead to drive great in-store experiences across departments. You’ll lead the team, handle day-to-day queries, and ensure smooth operations with a commitment to excellent service.

Salary starts at £15.59 per hour, rising to £16.86 in M25 stores, with a minimum of 16 hours per week and flexible shift patterns. You’ll thrive in a fast-paced retail environment and be a strong, supportive leader.