Retail Shift Leader – Flexible Hours & Growth

Tesco; England; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday allowance

Lifestyle benefits

Colleague Clubcard discounts

Wellbeing services

Life cover

Pension

Cycle-to-work

Job summary

Tesco Shift Lead role in UK stores offers variety, teamwork and daily challenges. You will lead the team, deliver a great in‑store experience and handle day‑to‑day operations across departments.

Hours start at 16+ per week with pay of £15.59 per hour, rising to £16.86 in M25 locations; some sites offer extra payments.

Benefits include 20 days holiday (plus bank holidays), flexible working, store discounts, life cover and a pension; Tesco emphasises inclusion and development.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service mindset and ability to resolve issues.
• Clear communication and relation-building within a diverse team.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with colleagues as the go-to person for daily queries.
• Building positive, inclusive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting to change.
• Coaching colleagues, giving feedback and modelling great service.
• Seeking opportunities to serve customers, communities and the planet better every day.

Skills

Team leadership

Customer service

Communication

Problem solving

Job description

Tesco Shift Lead role in UK stores offers variety, teamwork and daily challenges. You will lead the team, deliver a great in‑store experience and handle day‑to‑day operations across departments.

Hours start at 16+ per week with pay of £15.59 per hour, rising to £16.86 in M25 locations; some sites offer extra payments.

Benefits include 20 days holiday (plus bank holidays), flexible working, store discounts, life cover and a pension; Tesco emphasises inclusion and development.