Store Shift Leader: Flexible Hours & Customer Focus

Tesco; England; Hybrid; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Inclusive team

Flexible working

Job summary

Tesco is seeking a Shift Lead to guide store colleagues and deliver outstanding customer service. You’ll work across store areas, coaching the team and ensuring smooth daily operations while supporting managers when needed.

This role emphasizes flexible hours, inclusive teamwork, and a commitment to serving customers, communities, and the planet responsibly. Applicants must be 18 or over and ready to lead in a fast-paced environment.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong communication and people skills.
• Comfort with flexible hours and shift patterns.

Responsibilities

• Lead the store team to deliver excellent in-store service and daily operations.
• Coach colleagues, give feedback and model great customer care.
• Be ready to cover shifts and step in for the Manager when needed.

Job description

Tesco is seeking a Shift Lead to guide store colleagues and deliver outstanding customer service. You’ll work across store areas, coaching the team and ensuring smooth daily operations while supporting managers when needed.

This role emphasizes flexible hours, inclusive teamwork, and a commitment to serving customers, communities, and the planet responsibly. Applicants must be 18 or over and ready to lead in a fast-paced environment.