Store Shift Lead — Lead Operations & Customer Experience

B&Q Limited; Bishopbriggs; On-site; GBP 24,938 - 30,480; Full time

Benefits offered by this job

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Limited is seeking a Shift Lead in Bishopbriggs, Scotland. This full-time, permanent position pays £27,709.50 annually and offers benefits like a competitive pension and 6.6 weeks holiday. As a Shift Lead, you will ensure a safe shopping environment, oversee store operations, deploy staff, and be a key contact for customers. Ideal candidates will be customer-focused, safety-conscious, and motivated team players. Join a diverse team that values inclusion and wellness.

Qualifications

• Passionate about customers and doing the right thing for them.
• Enjoy interacting with colleagues and working in a team.
• Confident to have autonomy and trust to make decisions for the customer.

Responsibilities

• Oversee shifts and ensure smooth operations.
• Ensure colleagues are deployed correctly.
• Be the first point of contact for customers and colleagues.
• Maintain a safe store environment.

Skills

Customer-focused

Teamwork

Safety conscious

Energy and motivation

Autonomy in decision-making

Job description

B&Q Limited is seeking a Shift Lead in Bishopbriggs, Scotland. This full-time, permanent position pays £27,709.50 annually and offers benefits like a competitive pension and 6.6 weeks holiday. As a Shift Lead, you will ensure a safe shopping environment, oversee store operations, deploy staff, and be a key contact for customers. Ideal candidates will be customer-focused, safety-conscious, and motivated team players. Join a diverse team that values inclusion and wellness.