Shift Lead

B&Q Limited

Bishopbriggs

On-site

GBP 24,938 - 30,480

Full time

14 days+

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Benefits offered by this job

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Limited is seeking a Shift Lead in Bishopbriggs, Scotland. This full-time, permanent position pays £27,709.50 annually and offers benefits like a competitive pension and 6.6 weeks holiday. As a Shift Lead, you will ensure a safe shopping environment, oversee store operations, deploy staff, and be a key contact for customers. Ideal candidates will be customer-focused, safety-conscious, and motivated team players. Join a diverse team that values inclusion and wellness.

Qualifications

Passionate about customers and doing the right thing for them.
Enjoy interacting with colleagues and working in a team.
Confident to have autonomy and trust to make decisions for the customer.

Responsibilities

Oversee shifts and ensure smooth operations.
Ensure colleagues are deployed correctly.
Be the first point of contact for customers and colleagues.
Maintain a safe store environment.

Skills

Customer-focused

Teamwork

Safety conscious

Energy and motivation

Autonomy in decision-making

Job description

Overview

Shift Lead

Full Time - 36.75 Hours per week

Permanent Contract

£27,709.50 per annum + Pension + 6.6 Weeks Holiday

B&Q Bishopbriggs

This is a keyholder position, with shifts ranging from an earliest start time of 5am to a latest finish time of 10pm

Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Shift Lead and you’ll be a big part of this.

What's the job?

Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. It’s B&Q’s ambition to make every customer count, so you’ll strive to ensure B&Q is a place colleagues love to work, and customers love to shop. In this role you will:

Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
Be the first point of contact for customers and colleagues.
Make sure our stores are safe at all times.

What we need:

Our shift leads are key to running our business through their teams. In this role, we’re looking for the following qualities:

Passionate about customers and doing the right thing for them.
Like to have a global view and not be constrained to specific areas of the store.
Safety conscious and use an eye for detail to spot compliance opportunities.
Enjoy interacting with colleagues and working in a team.
Like to bring energy to each day and motivate those around you.
Confident to have autonomy and trust to make decisions for the customer at pace.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes