Store Operations Manager

TN United Kingdom; Weston-super-Mare; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Store Operations Manager to lead a team in a customer-focused environment. This role involves driving sales, ensuring operational excellence, and providing outstanding customer service. With a commitment to work-life balance, the company offers a supportive team atmosphere and opportunities for career progression. Join a friendly and inclusive organization where your leadership skills will shine, and you can make a significant impact on store performance. If you thrive in a fast-paced environment and are passionate about customer satisfaction, this is the perfect opportunity for you.

Benefits

Fantastic bonus scheme up to 20%

Generous healthcare packages

Staff discounts

Great work-life balance

Qualifications

• Experience in a customer-facing environment with direct sales.
• Strong leadership and motivational skills with supervisory experience.

Responsibilities

• Achieving sales and profit targets to ensure company profitability.
• Managing daily operations of sales assistants, including scheduling.

Skills

Customer Service

Sales Management

Leadership

Training and Coaching

Job description

Store Operations Manager
Full Time | Permanent
Location: Weston-super-Mare

Job Description:

As a Store Operations Manager within our Johnstone's Decorating Centre, you will lead from the front. Your responsibilities include driving and growing sales, and ensuring all operating standards meet the expected level of excellence.

You will provide outstanding customer service and support within your store, always demonstrating a positive, customer-focused attitude.

What we can offer...

• Excellent starting salary
• Fantastic bonus scheme up to 20%
• Work for a friendly, inclusive, and supportive team
• Great work-life balance - our stores are closed Saturday afternoons and Sundays
• Generous healthcare packages and staff discounts
• Opportunities for development and progression within a global organization

Key Responsibilities:

• Achieving sales and profit targets to ensure company profitability
• Managing daily operations of sales assistants, including scheduling and absence planning
• Providing training and coaching to colleagues
• Controlling resources in line with budgeted costs
• Maintaining high security standards and full compliance with company policies regarding stock, transactions, security, and premises
• Handling decorating centre accounts according to company guidelines
• Ensuring health and safety standards are maintained
• Participating in recruitment and selection procedures in collaboration with the District Operations Manager

Qualifications:

• Experience in a customer-facing environment with direct sales
• Strong leadership, mentoring, and motivational skills with supervisory experience
• Ability to stay calm and composed in difficult situations
• Flexibility regarding working hours and duties, including providing cover for other decorating centres in the zone

PPG pay ranges and benefits vary by location, considering factors such as skills, experience, qualifications, and organizational needs. Our employee benefits are designed to support health and well-being and are subject to plan terms and conditions.